Prd 027 What the ERP Doctor can do for Executives with Ailing ERP systems Created by James on 6/23/2013 8:41:33 AM
What are the main elements of what is different about the ERP Doctor approach?
1. Setting Higher Benchmarks for ERP – getting MORE out of your ERP
Most business executives are not aware of the potential of ERP to deliver significantly better services for decision support and strategic support than is traditionally delivered. Many have become complacent or disillusioned with their ERP and cannot afford another round of high costs required to improve their systems.
It is not enough for the ERP systems to work. The ERP Doctor approach is to unlock latent ERP capabilities by focussing on the key business drivers associated with the business essence.
2. Configuring ERP around Business Essence – top down strategic executive solution design – proper engineering of the ERP around strategic performance measures
Configuring ERP for a new future is difficult for any company. Both ERP and the future are unknown at the time. Often corners are cut due to high costs and the focus is on getting something to work – often like they used to work. Frequently configuration lists are brought forward from past systems – a BIG mistake.
ERP has the potential to deliver full executive support for driving the essence of the business. This generally requires treatment and perhaps some radical surgery which can give both new life to business and release the fully potential of the ERP.
3. ERP Empowerment of Executives
Busy executives understandably don’t have the time to understand the IT and ERP, and busy IT departments don’t have the intimate business background. The ERP has been installed and everyone tries to work with it. Parties are aware of problems, frustrations and dissatisfactions but feel powerless to change things.
In most cases there exists great potential for executives to understand the unrealised potential of their ERP to support their key role in business with very little effort. The ERP Doctor offers a high level of executive engagement and use of practical explanations that ensure that executives understand and own what is going on every step of the way.
This empowerment of Executives is based on a fundamental understanding that support for high value decision making is THE most important objective in any ERP investment. The ERP Doctor employs comprehensive methods to enable the ERP to answer the questions that business executives require to have answered – but do not get answers for.
4. Empowering ERP for Performance
In many cases the ERP needs restructuring to provide the desired windows into the business. The ERP Doctor follows a proven Precision Configuration process around the essence of the business. The benefits of this approach are a framework for accurate measurements of the health of the business and, the symptoms of distress, and a means of pinpointing the root causes of problems in sufficient detail to direct practical actions.
Achieving this outcome requires engagement with executives in crafting a suitably Integrated Business Information System (IBIS = ERP Plus). When executives inspect the configuration they recognize their business – a practical, real world solution that works.
5. Visualisation of the pulse of Business
Very often the ERP view of business is derived from a general ledger view that was practical for a manual accounting system. This area is often neglected in the rush to set up ERP systems and maintain “compatibility” with previous systems. Consequently large amounts of extra manual spreadsheet work are carried out in most organizations – information processing that should be done by the ERP system.
Modern ERP is designed to provide the window into the business through much more than the Chart of Accounts. The ERP Doctor Integrated Business Information Systems approach is to exploit ERP potential to expose the key dimensions of business (accounts, locations, activities) and use the ample ERP tools to help visualise business better.
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