SNw 048 Robust Procurement: Part 2 -- Bill of Services, Laboratory, Go-live Certificate, etc 
The importance of a formal bill of services, a business simulation laboratory, the issue of formal certificates including a formal go-live certificate and related matters
Cnf 074 A Moral and Ethical Dilemma -- Systems that Fail
The prevalence of IT project failure, the factors that cause failure, the Critical Factors for Success, the problem of IT people who lie, issues of integrity, morals and ethics, the need for a regulatory body and legislation
SNw 043 Strategically Enriching your BIS: Part 1 -- Introduction
Introduction to the principles of precision configuration and strategically enriching your business information systems